Privacy Policy

Effective Date: August 2026

Welcome to MICTO, operated by Havadhi. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

• Personal Identification Information: Name, phone number, email address, and profile picture.
• KYC Data: Government-issued ID documents required to verify your identity for platform safety and financial compliance.
• Audio Data: Voice recordings submitted when you post a task. These recordings are processed using AI for transcription and moderation.
• Location Data: Precise and approximate geolocation data to connect task posters with nearby taskers.
• Financial Data: Bank account details and transaction history. Payment processing is securely handled by our partners, Razorpay and PayU.
• Device and Usage Data: IP address, device type, operating system, and app interaction logs.

2. How We Use Your Information

• To match Task Posters with local Taskers based on proximity.
• To process audio instructions using AI models (e.g., Sarvam AI) to detect banned words, validate audio length, and transcribe instructions.
• To facilitate secure payments, wallet transactions, and payouts.
• To comply with legal obligations, including KYC/AML regulations.
• To send you important notifications regarding your tasks, payments, and account status.

3. Sharing Your Information

We do not sell your personal data. We only share information with trusted third-party service providers necessary to operate our platform (e.g., Razorpay and PayU for payments, AWS for secure hosting, and AI providers for audio processing). We may also share data if required by law enforcement or regulatory authorities.

4. Data Security

We implement industry-standard encryption and security protocols to protect your personal data, audio files, and financial information during transit and at rest.

5. Your Rights and Data Deletion

You have the right to access, update, or request the deletion of your personal data. You can delete your account directly within the app settings. Please note that certain transactional and KYC records may be retained as required by financial laws.

Contact Us: If you have questions about this policy, please email support@havadhi.com.